AusPost: "If you have an issue, contact customer service"
Me: *contacts #AustraliaPost because my parcel is missing*
Customer service: "Oh I can see on the tracking status there has been no updates in over a week"
No fucking shit Sherlock. Why do you think I'm contacting you?
Note on AU orders: Due to damage caused to roads and rail lines as a result of extreme weather and flooding, #AustraliaPost have imposed a 40% surcharge on all parcels being sent to Western Australia with Standard shipping, resulting in delivery delays of up to one week.
Great. #AustraliaPost gave me the wrong advice so that’s $800 wasted in Postage on comics that are probably going to be sent back to over the next few weeks. Here’s the first returned lot. Delaying fulfilment again. I’m fuming!
@auspost Do something to secure your hacked system. Every time I have a parcel delivered, I start getting automated bot phishing phonecalls to con me into giving personal account details. #AustraliaPost#StarTrack#Hacking
#Australiapost has lost the plot. THEY LOSE a package but want ME to work it out with the SENDER WTAF?
"we've been unable locate your parcel and will now consider it lost... What to do next
We recommend that you reach out to your sender to discuss next steps"